rofessional Services offers opportunities for our clients to conduct business in new ways. At DCSI, our team is focused on helping businesses effectively leverage unified communications technologies and applications to drive productivity and growth, provide customers with new and exceptional service options, and delivering operational efficiencies while mitigating risk.

We begin by developing a strategic architectural roadmap that enables us to create, integrate and implement unified communication solutions that map to your business goals, provide operational efficiencies and deliver to specific end-user requirements.

Solution and Business Consulting

Project Scoping and Planning

A common problem is that a business owner doesn’t know the detail of what the project is going to deliver until they start the process. In many cases, the incremental effort in some projects can lead to significant financial loss. The worst problem is that the baseline for evaluating the managers appointed to manage the project becomes blurred – making it more difficult to hold him or her accountable. We help our clients see the whole picture from concept to delivery and success.

Business Process and System Design

The scope of a project is linked intimately to the proposed business processes and systems that the project is going to deliver. Regardless of whether the project is to launch a new product, discontinue unprofitable parts of the business, or implement new technologies, the change will have some impact on business processes and systems. The documentation of your business processes and system requirements are as fundamental to project scoping as architects plans would be the costing and scoping of the construction of a building.

Project Management Support

The most successful business projects are always those that are driven by an employee who has the authority, vision and influence to drive the required changes in a business. It is highly unlikely that a business owner or decision maker will realize the changes unless they have one of these individuals in their employment. However, the project leadership role typically requires significant experience and skill set to bring resolution to complicated communication challenges. Companies prosper when they function at optimum efficiency. DCSI helps fill the void.


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